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Account problems? Get help 24/7 with My StarHub app!

Do more effortlessly with My StarHub app. Now, it’s never been easier to manage your services the way you want to – anytime, anywhere.

  • Check mobile data usage
  • View and pay bills
  • Check recontract eligibility
  • Enjoy instant treats and lifestyle deals with StarHub Rewards
  • Activate roaming and other services

 

    

SMS Enquiries
Checking your bill

SMS your <NRIC>, bill, <StarHub Account No> and send to 2455 (e.g. S1234567A, bill, 1.12345678)

Checking your prepaid balance
Dial *123# (An SMS with your prepaid balance will be sent to you within 3 minutes)
Call our Hotline
General Service Hotline Available 24 hours
Call 1633
(or +65 6820 1633 from overseas)
Prepaid Mobile Enquiries Available 24 hours
Call 9850 0000 toll free
(or +65 9850 0000 from overseas)
Billing Enquiries Mondays - Saturdays, 8am - 9pm
Call 1637
(or +65 6820 1637 from overseas)
Sales Hotline Mondays - Sundays, 8am - 9pm
Call 1630
(or +65 6820 1630 from overseas)
StarHub Public Hotline
Call +65 6873 2828

*Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a postpaid mobile line will be capped at $2 per call regardless of the overseas country customer is in. Find out more.

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StarHub Support


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